For sure you need to install the missing bluetooth drivers. In my case that I have a Dell Studio 1555 laptop and when I enter the command in a terminal:
journalctl -b | grep Bluetooth
Jun 14 18:48:47 sherko kernel: usb 3-1.3: Product: Dell Wireless 370 Bluetooth Mini-card
Jun 14 18:48:48 sherko kernel: Bluetooth: Core ver 2.22
Jun 14 18:48:48 sherko kernel: ...