The internet in my area went down today and on coming back up I am experiencing wired and WiFi Internet connectivity issues.

The connection manager applet shows me as connected and I am able to ping google.com (for example) but the various programs I use, Firefox, Dropbox, liferea, thunderbird etc cannot connect to Internet.

I have tried resetting via network manager restart, nmcli networking off and a few other commands I have forgotten.

Any ideas how I resolve this?

Edit: using a Virgin hub 3.0 router. Wireless adaptor is qualcomm atheros ar9485. I also use one fo those tplink WiFi extenders but even if I stand right next to router it doesn't work.

I had connection issues with my work machine which runs windows after Internet came back on but that appears to have resolved itself now.

Edit 2: reinstalled network manager and not good. Pretty close to doing a clean reinstall.

  • Could you edit your question to include details of equipment used between your PC and the external internet? Jun 1, 2021 at 14:16
  • I added info on equipment.
    – ZR_
    Jun 1, 2021 at 14:43
  • Maybe you have Citrix Workspace App installed?
    – Thomas
    Jun 1, 2021 at 16:25
  • I assume you've tried rebooting the router, followed by a reboot of the wifi extender? Jun 1, 2021 at 16:40
  • No, yes and yes.
    – ZR_
    Jun 1, 2021 at 18:03

1 Answer 1


It just started working now without me doing anything (had pretty much given up). I may never know what caused it.

Thanks to everybody who replied.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .