The internet in my area went down today and on coming back up I am experiencing wired and WiFi Internet connectivity issues.

The connection manager applet shows me as connected and I am able to ping google.com (for example) but the various programs I use, Firefox, Dropbox, liferea, thunderbird etc cannot connect to Internet.

I have tried resetting via network manager restart, nmcli networking off and a few other commands I have forgotten.

Any ideas how I resolve this?

Edit: using a Virgin hub 3.0 router. Wireless adaptor is qualcomm atheros ar9485. I also use one fo those tplink WiFi extenders but even if I stand right next to router it doesn't work.

I had connection issues with my work machine which runs windows after Internet came back on but that appears to have resolved itself now.

Edit 2: reinstalled network manager and not good. Pretty close to doing a clean reinstall.

  • Could you edit your question to include details of equipment used between your PC and the external internet? Jun 1, 2021 at 14:16
  • I added info on equipment.
    – ZR_
    Jun 1, 2021 at 14:43
  • Maybe you have Citrix Workspace App installed?
    – Thomas
    Jun 1, 2021 at 16:25
  • I assume you've tried rebooting the router, followed by a reboot of the wifi extender? Jun 1, 2021 at 16:40
  • No, yes and yes.
    – ZR_
    Jun 1, 2021 at 18:03

1 Answer 1


It just started working now without me doing anything (had pretty much given up). I may never know what caused it.

Thanks to everybody who replied.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.