When I call xdg-open pic.png I get this message.

** (ristretto:7580): WARNING **: 13:44:21.730: 
DBUS-call failed:GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: 
The name org.freedesktop.thumbnails.Thumbnailer1 was not provided by any .service files

How can I fix this ?
Thank you for help

  • Do you have a thumbnailer installed? e.g. tumbler
    – bain
    Commented Jan 27, 2021 at 13:32

2 Answers 2


Solution was to install a thumbnailer package. I chose tumbler. You can install it using pacman:

sudo pacman -S tumbler

Imidietly after install everything works fine.

Thanks @bain for helpful comment. I would not be able to solve this without his help.


If anyone is still having this issue, this should fix the issue

dbus-update-activation-environment --systemd DBUS_SESSION_BUS_ADDRESS DISPLAY XAUTHORITY &
  • Why does it fix the issue?
    – Kusalananda
    Commented May 10, 2023 at 13:29

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