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I'm using ubuntu 20.04 on Dell Precision 7820.

$ uname -a
Linux myhost 5.4.0-56-generic #62-Ubuntu SMP Mon Nov 23 19:20:19 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

Only one cpu is used/known by the OS, as can also be seen in htop.

Output of lscpu (only 1 cpu, 1 ocre, 1 thread)

Architecture:                    x86_64
CPU op-mode(s):                  32-bit, 64-bit
Byte Order:                      Little Endian
Address sizes:                   46 bits physical, 48 bits virtual
CPU(s):                          1
On-line CPU(s) list:             0
Thread(s) per core:              1
Core(s) per socket:              1
Socket(s):                       1
NUMA node(s):                    1
Vendor ID:                       GenuineIntel
CPU family:                      6
Model:                           85
Model name:                      Intel(R) Xeon(R) Silver 4110 CPU @ 2.10GHz
Stepping:                        4
CPU MHz:                         799.999
CPU max MHz:                     3000.0000
CPU min MHz:                     800.0000
BogoMIPS:                        4200.00
Virtualization:                  VT-x
L1d cache:                       32 KiB
L1i cache:                       32 KiB
L2 cache:                        1 MiB
L3 cache:                        11 MiB
NUMA node0 CPU(s):               0
Vulnerability Itlb multihit:     KVM: Mitigation: Split huge pages
Vulnerability L1tf:              Mitigation; PTE Inversion; VMX conditional cache flushes, SMT disabled
Vulnerability Mds:               Mitigation; Clear CPU buffers; SMT disabled
Vulnerability Meltdown:          Mitigation; PTI
Vulnerability Spec store bypass: Mitigation; Speculative Store Bypass disabled via prctl and seccomp
Vulnerability Spectre v1:        Mitigation; usercopy/swapgs barriers and __user pointer sanitization
Vulnerability Spectre v2:        Mitigation; Full generic retpoline, IBPB conditional, IBRS_FW, RSB filling
Vulnerability Srbds:             Not affected
Vulnerability Tsx async abort:   Mitigation; Clear CPU buffers; SMT disabled
Flags:                           fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid dca sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb cat_l3 cdp_l3 invpcid_single pti intel_ppin ssbd mba ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm cqm mpx rdt_a avx512f avx512dq rdseed adx smap clflushopt clwb intel_pt avx512cd avx512bw avx512vl xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local dtherm ida arat pln pts hwp hwp_act_window hwp_epp hwp_pkg_req pku ospke md_clear flush_l1d

Also in output of cat /proc/cpuinfo

processor   : 0
vendor_id   : GenuineIntel
cpu family  : 6
model       : 85
model name  : Intel(R) Xeon(R) Silver 4110 CPU @ 2.10GHz
stepping    : 4
microcode   : 0x2006a08
cpu MHz     : 802.610
cache size  : 11264 KB
physical id : 0
siblings    : 1
core id     : 0
cpu cores   : 1
apicid      : 0
initial apicid  : 0
fpu     : yes
fpu_exception   : yes
cpuid level : 22
wp      : yes
flags       : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid dca sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb cat_l3 cdp_l3 invpcid_single pti intel_ppin ssbd mba ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm cqm mpx rdt_a avx512f avx512dq rdseed adx smap clflushopt clwb intel_pt avx512cd avx512bw avx512vl xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local dtherm ida arat pln pts hwp hwp_act_window hwp_epp hwp_pkg_req pku ospke md_clear flush_l1d
bugs        : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs taa itlb_multihit
bogomips    : 4200.00
clflush size    : 64
cache_alignment : 64
address sizes   : 46 bits physical, 48 bits virtual
power management:

As suggested in other Qs, some were related to grub setting. But I still found no solution.

$ cat /etc/default/grub
# If you change this file, run 'update-grub' afterwards to update
# /boot/grub/grub.cfg.
# For full documentation of the options in this file, see:
#   info -f grub -n 'Simple configuration'

GRUB_DEFAULT=0
#GRUB_HIDDEN_TIMEOUT=0
#GRUB_HIDDEN_TIMEOUT_QUIET=true
GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=10
GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian`
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=off apm=off"
GRUB_CMDLINE_LINUX=""

# Uncomment to enable BadRAM filtering, modify to suit your needs
# This works with Linux (no patch required) and with any kernel that obtains
# the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...)
#GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef"

# Uncomment to disable graphical terminal (grub-pc only)
#GRUB_TERMINAL=console

# The resolution used on graphical terminal
# note that you can use only modes which your graphic card supports via VBE
# you can see them in real GRUB with the command `vbeinfo'
#GRUB_GFXMODE=640x480

# Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux
#GRUB_DISABLE_LINUX_UUID=true

# Uncomment to disable generation of recovery mode menu entries
#GRUB_DISABLE_RECOVERY="true"

# Uncomment to get a beep at grub start
#GRUB_INIT_TUNE="480 440 1"

2 Answers 2

1

Thoughts/possible solutions:

  1. to eliminate something with that particular installation, download a liveCD/boot installer (Ubuntu 20.04.1 should be fine here) and boot that hardware from the USB. See if more CPUs are visible in that OS.
  2. if it's still a single core/CPU visible, I'd look at your BIOS settings and see if somehow multiple cores have been disabled.
2
  • all CPUs are enable in BIOS. and in Ubuntu, dmidecode shows the status of CPUs are all populated, enabled. I'll try your first way later. thanks for suggestions.
    – ddzzbbwwmm
    Dec 7, 2020 at 21:14
  • OK. FWIW, dmidecode on my (working) multicore server only shows a single CPU, but lscpu and /proc/cpuinfo definitely show all the cores (as do top & htop)
    – ljwobker
    Dec 7, 2020 at 21:22
0

Finally solved by removing acpi=off from GRUB_CMDLINE_LINUX_DEFAULT in /etc/default/grub.

Hope this will be also helpful for others having the same problem.

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