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I am using Huawei 3G USB Modem in Ubuntu 12.04 LTS on DELL Inspiron NS5520. I tried every possible solution but had no luck. Whenever my USB Modem disconnects, I can not re-connect it and then I have to restart laptop. On restart, sometimes it detects the USB Modem and sometimes not. In Ubuntu 11.x It was working fine, but now I am using 12.04. This is the lsusb ouput:

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 003: ID 12d1:1001 Huawei Technologies Co., Ltd. E169/E620/E800 HSDPA Modem
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. 
Bus 001 Device 004: ID 0c45:648d Microdia 
Bus 002 Device 003: ID 8087:07da Intel Corp

Any help will be greatly appreciated.

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  • There's been no other real solution for me other than pull the modem out of the box and then put it back in. Am using usb-modeswitch version 1.1.7. This is not difficult, even though it increases wear and tear on the box's USB port. Jan 23, 2013 at 11:56
  • While using usb-modeswitch I guess then Network Manager can not be used?
    – FishEye
    Jan 23, 2013 at 13:08
  • It can, at least in my case. Jan 23, 2013 at 18:15
  • I download and install usb-modeswitch but it could not solve my problem.
    – FishEye
    Jan 24, 2013 at 18:54

3 Answers 3

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My answer is only a half solution of the problem. Maybe it could help you somewhat on Ubuntu. I am looking for a better solution.

I have the same problem on OpenSuSE 12.1 . Unplugging the modem and plugging it to a different USB port helps without a need to restart the system.

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  • 1
    There are commands to reset usb devices with an ioctl without unplug
    – Alex
    Aug 19, 2013 at 14:15
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You can run this command to diagnose how the modem is detected:

udevadm trigger --verbose

This won't solve anything but may be a useful first step in your investigation.

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I think you should restart your network manager instead of your machine.

sudo stop network-manager

sudo start network-manager

Rarely chances, might be your machine taking your modem as Mass storage device because now-a-days modem come with memory car option, use Modprobe to switch modem.

sudo modprobe option 

Note : (wait for 10 sec your modem will detect)

 

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