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Whenever I run systemctl start gitlab-runner.service I get,

systemctl start gitlab-runner.service 
Failed to start gitlab-runner.service: Unit is not loaded properly: Bad message.
See system logs and 'systemctl status gitlab-runner.service' for details.

How can I find more information about this error, what does this mean?

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I had to enable the unit first,

systemctl enable gitlab-runner.service

Then I could start it,

systemctl start gitlab-runner.service

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