I'm running a python application (a monitor) called Tautulli.

This application are running under the user tautulli.

Now, the app is performing different functions depending on other stuff.

The thing I'm having an issue with is that I need it to execute another script on a remote server via ssh, BUT it appears that the user "tautulli" don't have permission to do this, because I'm getting this error message:

Could not create directory '/home/tautulli/.ssh

So I'm guessing this has something to do with user access, but have no idea how to solve it.. Any suggestions?

  • 1
    Does the tautulli user not have write permissions in its own home directory?
    – Kusalananda
    Feb 24, 2020 at 7:36
  • It's also possible that the user was created without a home directory. So I would make sure the home directory exists for that user. You can check for example the entry for that user in /etc/passwd. Or just run echo $HOME from the command line as user tautulli. It the directory exists, look at the permissions for example with ls -lh.
    – Kate
    Feb 24, 2020 at 8:50

1 Answer 1


Tautulli hadn't created a physical home-directory, even thou it was specified in the /etc/passwd file.

Upon creating and using chown tautulli:tautulli tautulli it now have full access.

  • This was a typical newbie mistake, to assuming that an account that was created by an application, was correctly created..
    – JoBe
    Feb 24, 2020 at 9:24
  • On Centos useradd user automatically creates its home directory but it doesn't on Ubuntu.
    – annahri
    Feb 25, 2020 at 0:22

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