I have following 3 main partitions in my laptop

  1. Arch Linux (Release 2019.10.01) EXT4
  2. Windows 10 NTFS
  3. Common Drive NTFS

I backed up my data in external hard disk > formatted > installed windows > installed Arch > transferred data from external hard disk to common ntfs drive when I am still booted in Arch.

Then I booted in Windows and now I can't see my data in common drive. However, my common drive capacity shows filled drive.

Next I went back in Arch to check what happened to my files and now I can't even see my files in Arch!!! Even though df command was showing me that my common drive is filled 91%. I tried to umount and mount again with ntfs-3g but still I am unable to see my files.

I can see partition is filled in both Arch and Windows but I can't see my files (from both file manager and from terminal).

Following is my fstab file

# /dev/sda5
UUID=055429ea-d5e7 /            ext4        rw,relatime 0 1

# /dev/sda2
UUID=9076       /efi        vfat        rw,relatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,utf8,errors=remount-ro   0 2

# /dev/sda7
UUID=23190878-9e6a  none        swap        defaults    0 0

# Windows OS
/dev/sda6 /mnt/os ntfs-3g defaults 0 0

# Windows OS
/dev/sda4 /mnt/windows ntfs-3g defaults 0 0

Following is result of sudo df -hT

Filesystem     Type      Size  Used Avail Use% Mounted on
dev            devtmpfs  5.8G     0  5.8G   0% /dev
run            tmpfs     5.8G  1.6M  5.8G   1% /run
/dev/sda5      ext4       91G   11G   76G  13% /
tmpfs          tmpfs     5.8G  225M  5.6G   4% /dev/shm
tmpfs          tmpfs     5.8G     0  5.8G   0% /sys/fs/cgroup
tmpfs          tmpfs     5.8G   60K  5.8G   1% /tmp
/dev/loop1     squashfs  422M  422M     0 100% /var/lib/snapd/snap/pycharm-professional/159
/dev/loop0     squashfs   90M   90M     0 100% /var/lib/snapd/snap/core/7917
/dev/sda2      vfat       95M   27M   69M  28% /efi
tmpfs          tmpfs     1.2G  9.1M  1.2G   1% /run/user/1000
/dev/sda4      fuseblk   746G  672G   74G  91% /mnt/windows
/dev/sda6      fuseblk    88G   25G   63G  29% /mnt/os

Following is the result of sudo lsblk -no name,fstype

loop0  squashfs
loop1  squashfs
├─sda1 ntfs
├─sda2 vfat
├─sda4 ntfs
├─sda5 ext4
├─sda6 ntfs
└─sda7 swap

Can anyone tell me what is going on and how can I get access to my files?

  • BTW, you are aware that NTFS support in linux depends on kernel config options and is still considered "experimental", particularly regarding WRITE operations.
    – MC68020
    Commented Sep 5, 2020 at 22:49

2 Answers 2


Try to umount and mount the partition in command line manually. BTW, check if there are any errors in dmesg. Can you provide the ouput of "ls -alh"?

  • I tried umount and mount again. But still I can't see my files. Here is ls -alh result from the common drive.
    – Dexter
    Commented Oct 24, 2019 at 10:01
  • @Dexter How did you transfer your files? Can you try to move some small files to the drive to see if it’s working.
    – William
    Commented Oct 24, 2019 at 10:05
  • I used rsync - ahW and I can add remove any additional files in the drive.
    – Dexter
    Commented Oct 24, 2019 at 11:23
  • @Dexter Try “cp -a”, can you copy one file/directory from the external drive to the partition? After copying all the files have you run sync?
    – William
    Commented Oct 24, 2019 at 11:29
  • I have already copied successfully. In my case copied files are not visible.
    – Dexter
    Commented Oct 24, 2019 at 18:41

I had this problem for one ntfs partition of my external HD, not solved since a while. I tried ntfs-3g as well, but the problem remained unsolved.

Finally I found a computer with Windows OS, and connected the had disk to it. The problematic partition and one other ntfs partition were found, but the other ext4 partitions were not showed. Since the problematic partition could not be opened, I right click on its icon and tried to recover or restore (somthing similar) the partition, after a few clicks the problem solved.

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