Three different Linux OS installed on my Acer Predator Helios 500 PH517-61-R0GX say the AC adapter is "off-line". Unplugging and re-plugging does not change the status. My laptop thinks it is on battery constantly and shows as "discharging", but the discharge rate is always at 0. Therefore my laptop runs in a power-save mode, and the resulting sluggish performance prevents game play or anything demanding.
Is there a way to force the AC adapter device to report as "on-line"?
Is there a way to generate a fake AC adapter device that will read as "on-line"?
Are there any other solutions to this problem?
Edit: OS is Artix Linux, kernel 5.0.4 but I have also tested Manjaro and Ubuntu with the same results.
[ 9.514590] ACPI: AC Adapter [ACAD] (on-line)
But once you login XFCE shows the AC adapter as off-line.
Adapter 0: off-line
From reading online I am not the only one who is experiencing this, but everyone who has installed Linux on this laptop model.