I am trying to install arch-linux on my thinkpad following the installation wiki. I plugged in the ethernet cable, and the ip link command will show:

enp8s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtg 1500 disc state UP mode DEFAULT group default glen 1000
  link/ether f0:76:1c:ae:71:fc brd ff:ff:ff:ff:ff:ff

I tried to systemctl start [email protected] and got error:

Job for [email protected] failed because the service did not take the steps required by its unit configuration.

Result for systemctl status [email protected]:

Loaded: loaded (/usr/lib/systemd/system [email protected]; disabled; vendor preset: disabled)
Active: failed (Result: protocol) since ...

It appears that the protocol our university network used is "EAP-PEAP", where can I indicate it in config file?

Also tried the default template for netctl copied from /etc/netctl/example, which also gives errors, and the status "netctl@ethernet\\x2ddhcp.service" command shows similarly:

Active: failed (Result: exit-code) since ...

I tried the journalctl -xe command also, but it is kind of hard to read from the result, is there any keyword I should grep?

I am trying to connect to our university network, which usually ask for my username and password. Would that be a problem?

  • Welcome to UL.SE. You should take a look at the help center to get a feel for how SE works.
    – StrongBad
    Commented Jan 10, 2019 at 21:00
  • 1
    I have never seen a wired connection ask for authentication. Are you sure you are allowed to plug a personal laptop into the network and get an IP address? Usually it is wifi that requires authentication.
    – StrongBad
    Commented Jan 10, 2019 at 21:01
  • @strongbad I implemented 802.1X over ethernet for student usage. So yes, it is plausible. The AUP forbids anonymous use in many university networks Commented Jan 10, 2019 at 21:14
  • As a start, you can look into your issue with systemctl status [email protected] and journalctl -u [email protected] (querying the system manager and the logging facility, respectively). You can also type only dhcpcd and then press <tab> in those commands, to let the shell complete the name of the unit for you (useful if some dhcpcd... exists with a name you would not expect). Edit your question if you get meaningful information.
    – fra-san
    Commented Jan 10, 2019 at 21:15

1 Answer 1


I don't have the network infrastructure to test it ... A wired connection with EAP-PEAP authentication seems like a rare enough configuration that the generally helpful Arch wiki doesn't cover it. The Arch BBS, however does: https://bbs.archlinux.org/viewtopic.php?id=188783 The suggestion there is to use wpa_supplicant

Create a netctl profile as following:


Create the /etc/wpa_supplicant/dormitory.conf:


    pairwise=CCMP TKIP
  • It does not work, it says control process failed with error.
    – Yilin Liu
    Commented Jan 10, 2019 at 22:35
  • @YilinLiu and you changed the identity and password and interface values to the appropriate values?
    – StrongBad
    Commented Jan 10, 2019 at 23:35
  • I did change the Interface Id and passed but not the ctrl_interface. Is there a special ctrl interface i need to know?
    – Yilin Liu
    Commented Jan 11, 2019 at 2:18
  • @YilinLiu no the interface enp12s0 should be enp8s0 for your device.
    – StrongBad
    Commented Jan 11, 2019 at 2:23
  • I did change that.
    – Yilin Liu
    Commented Jan 11, 2019 at 2:41

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