I am working on Mailman version 2.1.12-14.el6.x86_64 and sendmail that came inbuilt with RHEL 6.0.

My mailman does not directly send mails to the destined domains. It relays to another appliance called "Ironport" and that in turn verifies various parameters like spam, virus and so and then sends to the destined domains.

But, I recently observed an issue on this setup after lot many years of usage, suddenly from few days, the maximum no of users from one of the mailing lists got auto-unsubscribed with reason "BY BOUNCE".

I tried searching in mailman logs and many websites for the solution but nothing helped.

The only thing I could get from previous "subscribe" log is :

/var/log/mailman/subscribe-20181028:Oct 27 09:01:05 2018 (17828) <list name>: deleted <unsubscribed user name>; disabled address
/var/log/mailman/subscribe-20181028:Oct 27 09:01:05 2018 (17828) <list name>: <unsubscribed user name> auto-unsubscribed [reason: BYBOUNCE]

The above message is an example. Almost 142 mail ids got deleted with the above reason.

My query here is, if mailman is not sending directly the mails to the users, what is causing mailman to bounce back to the sender that leads to the auto-unsubscribe from the list.

  • Possibly the Ironport had some sort of issue where it couldn't send mail (perhaps temporarily) and bounced it back to let a human know, but mailman has intercepted that and acted on it. Does mailman log the bounces? Do you have logs from the Ironport? – Cupcake Protocol Nov 10 '18 at 19:30

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