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I recently switched from win10 to Ubuntu because I don't use it for gaming anymore. When I installed it, I only had access to my desktop(gdm3) but a resolution of 800x600 which looked awful.

Now that I installed all neccessary drivers, I get my full 1920x1080 resolution but I'm unable to access the GUI. (I can't get out of tty1.)

SOLVED: Use Integrated Graphics (intel) as primary graphics: sudo prime-select intel

This is what it says:

>sudo startx

X.Org X Server 1.19.6
Release Date: 2017-12-20
X Protocol Version 11, Revision 0
Build Operating System: Linux 4.4.0-119-generic x86_64 Ubuntu
Current Operating System: Linux <machine name> 4.15.0-30-generic #32-Ubuntu SMP Thu Jul 26 17:42:43 UTC 2018 x86_64
Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic root=UUID=<uuid> ro  quiet splash pci=noaer 3
Build Date: 13 April 2018 08:07:36PM
xorg-server 2:1.19.6-1ubuntu4 (For technical support please see http://www.ubuntu.com/support)
Current version of pixman: 0.34.0
    Before reporting problems, check http://wiki.x.org
    to make sure that you have the latest version.
Markers: (--) probed, (**) from config file, (==) default setting,
    (++) from command line, (II) notice, (II) informational,
    (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
(==) Log file: /var/log/Xorg.2.log", Time: Sat Aug 11 20:56:06 2018
(==) Using config file: "/etc/X11/xorg.conf"
(==) Using config directory: /etc/X11/xorg.conf.d"
(==) Using system config directory "/usr/share/X11/xorg.conf.d"

And that is where it freezes and doesn't generate any output anymore. I let it like that for 2 hours with no change whatsoever.

I'm using a MSI notebook with a gtx960M and Ubuntu 18.04. Further information on request.

Can someone tell me how to fix this please? Because I really need this notebook for my work...

Driver output:

>ubuntu-drivers devices

== sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0 ==
modalias : pci:v000010DEd0000139Bsv00001462sd00001150BbcO3sc02i00
vendor   : NVIDIA Corporation
model    : GM107M [GeForce GTX 960M]
driver   : nvidia-driver-390 - third-party free
driver   : nvidia-driver-396 - third-party free recommended
driver   : xserver-xorg-video-nouveau - distro free builtin 

Freeze#2

[ OK ] Started Daily apt download activities.
[ OK ] Listening on UUID daemon activation socket.
[ OK ] Started Discard unused blocks once a week.
       Starting Socket activation for snappy daemon.
[ OK ] Started CUPS Scheduler.
[ OK ] Listening on ACPID Listen Socket.
[ OK ] Started Message of the Day.
[ OK ] Started Daily apt upgrade and clean activities
[ OK ] Started ACPI Events Check.
[ OK ] Reached target Paths.
[ OK ] Started Trigger anacron every hour.
[ OK ] Listening on CUPS Scheduler.
[ OK ] Reached target Timers.
[ OK ] Listening on D-Bus System Message Bus Socket.
[ OK ] Listening on Socket activation for snappy daemon.
[ OK ] Reached target Sockets.
[ OK ] Reached target Basic System.
       Starting System Logging Service...
       Starting LSB: Record successful boot for GRUB...
       Starting Thermal Daemon Service...
       Starting LSB: Speech Dispatcher...
[ OK ] Started D-Bus System Message Bus.
[ OK ] Reached target Login Prompts.
       Starting Accounts Service...
       Starting Login Service...
       Starting Avahi mDNS/DNS-SD Stack...
[ OK ] Started Run anacron Jobs.
[ OK ] Started CUPS Scheduler.
       Starting rng-tools.service...
       Starting WPA supplicant...
       Starting LSB: automatic crash report generation...
       Starting Network Manager...
       Starting Restore /etc/resolv.conf if the system crashed before the ppp link was shut down...
[ OK ] Started irqbalance daemon.
       Starting Dispatcher daemon for systemd-networkd...
       Starting Detect the available GPUs and deal with any system changes...
[ OK ] Started Set the CPU Frequency Scaling governor.
       Starting Bluetooth service...
[ OK ] Started Regular background program processing daemon.
       Starting Disk Manager...
[ OK ] Started ACPI event daemon.
       Starting Save/Restore Sound Card State...
       Starting Modem Manager...
       Starting Snappy daemon...
[ OK ] Started System Logging Service.
[ OK ] Started Restore /etc/resolv.conf if the system crashed before the ppp link was shut down.
[ OK ] Started Save/Restore Sound Card State.
[ OK ] Started Thermal Daemon Service.
[ OK ] Started Login Service.
[ OK ] Started LSB: Speech Dispatcher.
[ OK ] Started LSB: automatic crash report generation.
[ OK ] Started rng-tools.service.
       Starting Authorization Manager...
[ OK ] Started Detect the available GPUs and deal with any system changes.
[ OK ] Started Bluetooth service.
[ OK ] Reached target Bluetooth.
[ OK ] Started Avahi mDNS/DNS-SD Stack.
[ OK ] Started Make remote CUPS printers available locally.
       Starting Hostname service...
[ OK ] Started LSB: Record successful boot for GRUB.
[ OK ] Started Authorization Manager.
[ OK ] Started Raise network interfaces.
[ OK ] Started Accounts service.
[ OK ] Started Modem Manager.
[ OK ] Started Hostname Service.
[ OK ] Started Disk Manager. 

nvidia-smi / uname -r

>nvidia-smi

Sat Aug 11 23:01:59 2018
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 396.51                 Driver Version: 396.51                    |
|-----------------------------------------------------------------------------+
| GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap|         Memory-Usage | GPU-Util  Compute M. |
|===============================+======================+======================|
|   0  GeForce GTX 960M    Off  | 00000000:01:00.0 Off |                  N/A |
| N/A   49C    P8    N/A /  N/A |     13MiB /  2004MiB |      0%      Default |
+-----------------------------------------------------------------------------+


+-----------------------------------------------------------------------------+
| Processes:                                                       GPU Memory |
|  GPU       PID   Type   Process name                             Usage      |
|=============================================================================|
|    0      1164      G   /usr/lib/xorg/Xorg                             7MiB |
|    0      2023      G   /usr/bin/gnome-shell                           5MiB |
+-----------------------------------------------------------------------------+

>uname -r

4.15.0-30-generic

lspci

>lspci -knn | grep VGA -A3

00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 530 [8086:191b] (rev 06)
    Subsystem: Micro-Star International Co., Ltd. [MSI] HD Graphics 530 [1462:115b]
    Kernel modules: i915
00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller [8086:a12f] (rev 31)

Thanks in advance,

Lydia

4
  • 1
    Log file: /var/log/Xorg.2.log" indicates that there are already two sessions running. Try Alt+Ctrl+F7.
    – RalfFriedl
    Commented Aug 11, 2018 at 19:35
  • Did so. It gives me a blackscreen with the shell cursor blinking in the top left. Commented Aug 11, 2018 at 19:37
  • @LydiaCieszynska Could you please post output of the command ubuntu-drivers devices
    – Bob
    Commented Aug 11, 2018 at 19:41
  • @Bob added it.. Commented Aug 11, 2018 at 19:48

2 Answers 2

5

Remove nvidia drivers first:

sudo apt purge nvidia-*

Next allow Ubuntu to install recommended 396 driver:

sudo ubuntu-drivers autoinstall

Reboot your laptop:

sudo reboot

Since the Ubuntu 18.04 has been used, enable graphical environment by default:

sudo systemctl set-default graphical.target

If you want to start Gnome Desktop from a current session without GUI (multi-user environment), just execute:

sudo systemctl start gdm3.service

Update

Since hybrid graphics is in use, install nvidia-prime to switch between intel and nvidia graphics (it can be installed already):

sudo apt install nvidia-prime

Check which graphics card is being used:

prime-select query

You can see intel or nvidia as output of the command. If you see intel, switch to nvidia:

sudo prime-select nvidia

Reboot and check if the graphics works normally. If prime-select query returns nvidia, try to switch to intel:

sudo prime-select intel

reboot and see if everything is OK. If nothing helps, please, post in the text of question output of the command:

sudo lshw -c display
16
  • Did as you told me but the result is the same. Xorg.2.log has changed to Xorg.log but I think that I previously just tried to run startx in two ttys... Commented Aug 11, 2018 at 20:04
  • @LydiaCieszynska I can't understand, do you use multi-user or graphical target by default? Your Ubuntu is 18.04 version. Just start gdm3.service instead of startx, just execute: sudo systemctl start gdm3.service
    – Bob
    Commented Aug 11, 2018 at 20:16
  • @LydiaCieszynska See updated answer.
    – Bob
    Commented Aug 11, 2018 at 20:20
  • 1
    OMG! You're my hero! It works now after I switched to intel! And in full 1920x1080! Feel yourself kissed! <3 Commented Aug 12, 2018 at 10:24
  • 2
    I will open a new question when Nvidia is required. Thank you so much! Commented Aug 12, 2018 at 10:56
0

NB : It would be better added as a comment to Bob's answer, but I don't have enough reputation for that.

I had about the same problem (not following an update though) @Bob's answer and comments helped me as well (I think... I followed the steps). But additionnally, I'd say the following command did not start the GUI :

$ sudo systemctl start gdm3.service 

So I tried the following command instead, and it started my gdm3.service GUI :

$ sudo service gdm3 start

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