18

When I turned on my Ubuntu 18.04 yesterday and wanted to start GitKraken, it did not work. After I click its icon I see how the process tries to start in the upper left corner (next to "Activities") but after a few seconds the process seems to die and nothing happens. Trying to launch GitKraken from the console fails too with the following two messages:

/snap/gitkraken/58/bin/desktop-launch: line 23: $HOME/.config/user-dirs.dirs: Permission denied
ln: failed to create symbolic link '$HOME/snap/gitkraken/58/.config/gtk-2.0/gtkfilechooser.ini': File exists

Unfortunately, my Linux skills are too limited to solve this. The only thing I've tried is chmod 777 $HOME/.config/user-dirs.dirs because of the Permossion denied but that did not help.

EDIT: as terdon suggested in his comment I've made ls -ld ~/.config/user-dirs.dirs and this is its output:

-rwxrwxrwx 1 myusername myusername 633 Mai 6 10:30 /home/mayusername/.config/user-dirs.dirs

Then, I made the mv ~/snap/gitkraken/58/.config/gtk-2.0/gtkfilechooser.ini gtkfilechooser.ini.bak command and tried to start GitKraken afterwards. I did not start showing again:

/snap/gitkraken/58/bin/desktop-launch: line 23: /home/myusername/.config/user-dirs.dirs: Permission denied

The ln: failed to create symbolic link ... error from my initial post did not appear. Exe cuting ll in the directory ~/snap/gitkraken/58/.config/gtk-2.0 gives me the following output:

drwxrwxr-x 2 myusername myusername 4096 Jun  3 16:44 ./
drwxrwxr-x 8 myusername myusername 4096 Mai 21 12:28 ../
lrwxrwxrwx 1 myusername myusername   47 Jun  3 15:45 gtkfilechooser.ini -> /home/myusername/.config/gtk-2.0/gtkfilechooser.ini
-rw-r--r-- 1 myusername myusername  198 Jun  3 16:44 gtkfilechooser.ini.bak

gtkfilechooser.ini -> /home/myusername/.config/gtk-2.0/gtkfilechooser.ini is red since the file does not exist anymore. Executing the chmod command afterwards did not change anything. GitKraken does not start and outputs the same errors.

Improve this question
1
  • 2
    Please edit your question and post the output of ls -ld ~/.config/user-dirs.dirs. Also, try running mv ~/snap/gitkraken/58/.config/gtk-2.0/gtkfilechooser.ini gtkfilechooser.ini.bak and launching again. Finally, tell us if running the chmod command made any difference. – terdon♦ Jun 3 '18 at 12:15
40

SOLVED: Had to install libgnome-keyring: sudo apt install libgnome-keyring0

The UI now comes up and works for me. Still get the following warnings, but it's working:

Gtk-Message: 11:19:31.343: Failed to load module "overlay-scrollbar"
Gtk-Message: 11:19:31.349: Failed to load module "canberra-gtk-module"
Node started time: 1528391971495
state:  update-not-available
EVENT: Main process loaded at 441 ms
state:  checking-for-update
state:  update-not-available
state:  checking-for-update
state:  update-not-available
EVENT: Starting initial render of foreground window at 5331 ms
EVENT: Startup triggers started at 5446 ms
Improve this answer
1
  • 2
    Yeap. sudo apt install libgnome-keyring0 worked for me too in Linux Mint 19. – f0nzie Sep 23 '18 at 16:13
1

In Ubuntu 19.10 I cannot run it after snap installation, so I removed Gitkraken from snap and then installed it after downloading from this site

https://www.gitkraken.com/download/linux-deb

Improve this answer
1
  • Using the RPM instead of the Snap package worked for me on RHEL. The Snap application was always stuck on the splash screen. See support.gitkraken.com/how-to-install/… for installation instructions. – mic Nov 6 '20 at 23:25

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.