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I want to know if the following problem is only in Unix/Linux systems and their internet browsers, since it occurs only with my Linux/Chromebook machines with VPN, but not in Windows machines with VPN. It occurs at areena.yle.fi which is Finnish Government media company for TV. It requires IP in Finland so I use NordVPN with Finnish servers. I get the error only in Linux systems and Chromebook, but not in Android and Windows systems. The error started about 2 weeks ago. It was first temporal, but now, all the time on Linux/Unix systems. I already contacted the tech support of the source but they have not confirmed the problem. Error:

No KS where KS is required

We're sorry, access to this content is restricted.

Picture

enter image description here

Trying other user agent (imbuedHope)

I install the app. I try many user agents: Safari, Android, IE versions, ..., but still, I get the error

NordVPN support reply on the matter

They write about the case here:

Unfortunately it seems like we are currently experiencing issues regarding this streaming site accessibility.

We have forwarded this information to our system administrators. They will look for a fix regarding this issue.

I am sorry for the inconvenience.

At 14th March, the problem still persists.

OS: Linux Debian Stretch 9.x
Hardware: Asus Zenbook UX303UA R4028T
Internet Browsers: Chrome latest, Firefox latest
VPN: NordVPN Finland IP addresses

closed as off-topic by roaima, G-Man Says 'Reinstate Monica', Anthony G - justice for Monica, Kiwy, Timothy Martin Mar 16 '18 at 0:40

  • This question does not appear to be about Unix or Linux within the scope defined in the help center.
If this question can be reworded to fit the rules in the help center, please edit the question.

  • Have you tried switching user agents? It looks like someone might have turned on a content restriction for unix at first glance. – imbuedHope Mar 13 '18 at 13:46
  • @imbuedHope Testing, but still, I get find a soluion by changirg the user agent. The error remains. – Léo Léopold Hertz 준영 Mar 13 '18 at 13:54
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    Comes up fine for me on Mint 18.x using latest Chrome (not chromium) – ivanivan Mar 13 '18 at 14:10
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    @LéoLéopoldHertz준영 - nope. Could be an IP based block, etc. But I can say that the site doesn't care that I'm running Chrome in Linux. – ivanivan Mar 13 '18 at 15:11
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    I'm voting to close this question as off-topic because it's an issue related to the VPN provider rather than the underlying OS – roaima Mar 14 '18 at 21:14
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Looks like the site is using Kaltura Video Platform and the "KS" in the error message refers to a Kaltura Session.

This document describes the things the Kaltura platform can use for access control and session limits. It might be helpful in identifying the important difference between the working and failing browsers.

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