I created a FTP user for a Linux server and used filezilla to connect with that server.

I am seeing login is success but directory listing is failed. Is there any change that I missed ? enter image description here

My vsftpd.conf file contains,

chroot_local_user =YES
local_enable = Yes

I opened 2121 to 2142 ports in UFW.

  • I would open all port between 2121 and 2142. – Archemar Feb 13 '18 at 11:03
  • Your vsftpd.conf is not being take into account, as the server obviously uses a different passive port range. The first connection goes to 6084, the second goes to 48621. + Post a full text log file of FileZilla, not screenshot of a part of the log. – Martin Prikryl Feb 13 '18 at 11:13
  • You know you're giving away your IP address in the screenshot? It starts with 139 and is hosted by linode.com. BTW, the client wouldn't happen to have a firewall too? – Gerard H. Pille Feb 13 '18 at 11:36
  • Weclome on the Unix SE! I you can copy-paste text instead of uploading screenshot, do the first! It is important. Now as a new user it will be probably tolerated from you, but it would be still better if you would replace the screenshot with a copy-paste (if it is possible). – peterh - Reinstate Monica Feb 13 '18 at 14:58

You should check the logfile (in some cases /var/log/syslog or /var/log/messages if not specified). You can set it with this parameter in /etc/vsftpd.conf:


Don't forget to restart the service, try again and check the logfile for entries.

In most cases it is a permission problem in a parent directory that the user can not enter this directory. I just see "/var/www" in your post and it is possible that you missed the "x" flag for some folder permissions. If they are owned by an other user and/or group, you probably need to set it to "others".

Furthermore you should check the file /etc/shells. It should contain the users shell for logging in. This mistake is done very often that a user is added with /bin/false but the shell is not allowed in this file so you get logged out with an error.

Last but not least: Try to run the service without 'chroot_local_user=YES' to check if it is a login or permission problem.

But first of all: check your logs to find a hint. They should provide something to you.

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The passive mode connection can't be established. There is most likely an issue with the tcp traffic not being able to be sent/received over passive mode ports between your ftp client and the ftp server.

  • Check local firewall on your client.

  • Check firewall and port forwarding on your internet router.

  • Double check UFW settings on your server. ufw status verbose should list a line like this: 2121:2142/tcp ALLOW IN Anywhere

  • Look for other issues. Maybe this one: adding seccomp_sandbox=NO.

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You have set chroot_local_user to YES and in the image, the FTP server is trying to open /var/www/.... - is that the local users home directory?

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