2

I'm experiencing system freezes and looking in the journal I see kernel (4.14.15-1-MANJARO) errors such as:

kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x201] vs fed40080 f80
kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x201] vs fed40080 f80

(Yes the message is repeated, with exactly the same timestamp)

A bit later, I get:

tpm tpm0: A TPM error (379) occurred attempting get random

I'm running the latest version of firmware (v3.05) for my Asus UX330. My kernel is:

4.16.0-1-MANJARO #1 SMP PREEMPT Wed Mar 21 09:02:49 UTC 2018 x86_64 GNU/Linux

Is there any workaround besides praying for an updated UEFI / BIOS firmware from Asus?

  • Hi Tom, I wonder if you have solved it or not! I experience the same problem! – Peshmerge Mar 13 '18 at 22:31
2

I'm running Fedora 27 (4.14) on the same laptop, with the same BIOS, and experience the same error. I switched 'Fast boot' to disable, in the BIOS, and I no longer get the error.

I'm not sure if this is just hiding it though so hopefully someone can answer that.

  • 1
    Fedora 27 4.16.6-300 x64 on ASUS Laptop, disabling FastBoot doesn't help :( – Anonymous Mar 6 '18 at 20:54
  • Disabling fast boot didn't help me either. – Tom Hale Mar 25 '18 at 5:13
1

I emailed Asus support and they say that the laptop only supports Windows.

You could consider disabling TPM if it is not being used - please comment if you work out how to do this.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.