The new X1-Carbon has a touch pad issue: the pointer freezes once every now and then for 3-4 seconds. dmesg shows

psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1

There are quite a few discussions on this



but it does not seem that there is a working solution for everybody (actually, it seems that almost nobody managed to solve the problem). I was wondering whether somebody has a suggestion here to fix the issue (which does not occur very often, but it is extremely annoying).

What could it be the cause of this awkward behaviour?

1 Answer 1


There are two issues here. The first is addressed in The touchpad can support a better bus than the too old PS/2 protocol (as you’re aware of course): the touchpad works much better using RMI4 rather than the old PS/2 protocol. The second is that the touchpad ideally should use a newer version of SMBus, but that needs some support from the kernel which isn’t there yet. There are very recent patches available, and the Fedora kernel has them, but I don’t think the Debian kernel has them yet. Presumably they’ll end up in 4.14 or 4.15 and hopefully will be backported to the stable kernels.

  • Thanks. Do you think that using the new protocol will work then? It was not mentioned in what I read in the two links I posted.
    – Reyx_0
    Commented Nov 10, 2017 at 22:46
  • That’s what my colleagues tell me, and they checked with Synaptics engineers... Commented Nov 11, 2017 at 22:01

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