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I am trying to mount one of NFS volume exported from NetApp storage but getting below error.

10.242.12.24 is my NFS server. I am trying to mount on Suse 11.4 which is my NFS client.

mount.nfs: trying text-based options 'hard,addr=10.242.12.24'    
mount.nfs: prog 100003, trying vers=3, prot=6    
mount.nfs: trying 10.242.12.24 prog 100003 vers 3 prot TCP port 2049    
mount.nfs: portmap query retrying: RPC: Timed out    
mount.nfs: prog 100003, trying vers=3, prot=17    
mount.nfs: trying 10.242.12.24 prog 100003 vers 3 prot UDP port 2049    
mount.nfs: portmap query failed: RPC: Timed out    
mount.nfs: mount to NFS server '10.242.12.24:/vol/v_fs0028' failed: timed out, giving up

If run the below command, I get an error:

iza0560:/tmp # rpcinfo -t 10.242.12.24 nfs    
rpcinfo: RPC: Timed out   
program 100003 version 0 is not available

iza0560:/tmp # rpcinfo -u 10.242.12.24 nfs    
rpcinfo: RPC: Timed out    
program 100003 version 0 is not available

iza0560:/tmp #

iza0560:/tmp # rpcinfo -p 10.242.12.24    
   program vers proto   port  service    
    100011    1   udp   4049  rquotad    
    100024    1   tcp   4047  status    
    100024    1   udp   4047  status    
    100021    4   tcp   4045  nlockmgr    
    100021    3   tcp   4045  nlockmgr    
    100021    1   tcp   4045  nlockmgr    
    100021    4   udp   4045  nlockmgr    
    100021    3   udp   4045  nlockmgr    
    100021    1   udp   4045  nlockmgr    
    100005    3   tcp   4046  mountd    
    100003    3   tcp   2049  nfs    
    100005    2   tcp   4046  mountd    
    100005    1   tcp   4046  mountd    
    100003    2   tcp   2049  nfs    
    100005    3   udp   4046  mountd    
    100003    3   udp   2049  nfs    
    100005    2   udp   4046  mountd    
    100005    1   udp   4046  mountd    
    100003    2   udp   2049  nfs    
    100000    2   tcp    111  portmapper    
    100000    2   udp    111  portmapper

Telnet over port 111, 2049 and others of NFS server are working.

5
  • Perhaps the Netapp is only serving out NFSv4?
    – Jeff Schaller
    Sep 27, 2017 at 15:36
  • Does showmount -e <nfsserver> work? If not (and other clients are working), I'd probably do a packet capture for the showmount and see if anything obvious appears.
    – BowlOfRed
    Sep 27, 2017 at 16:37
  • A timeout is a hint that a machine is filtering your traffic. Check your client and server iptables rules. Retest after flushing those rules if you can. BTW, you successfully connected to the nfsd port, but did you try to connect to the mountd port?
    – xhienne
    Sep 27, 2017 at 16:58
  • NetApp is using version 2 and 3 . It is clear from above output of rpcinfo -p netappip command. yes showmount -e netappip works fine. NFS client is suse is having no iptables rules and nfs server is netapp so there is iptables on netapp side.Yes i am able to connect on mountd successfully. Sep 28, 2017 at 7:35
  • Common issues w/ NFS & NetApp - kb.netapp.com/app/answers/answer_view/a_id/1001083.
    – slm
    Aug 15, 2018 at 2:08

1 Answer 1

1

It sounds like you may have failed to allow your host to connect in the NFS Export Policy on your NetApp. Check your export rule to ensure the IP or subnet of your host are allowed to connect to that filer's NFS export.

5
  • Export rules on the Netapp will cause mount to fail, usually with a nice permission error, but not timeouts. The RPC errors point to at least some other source of trouble.
    – BowlOfRed
    Sep 28, 2017 at 4:54
  • Export rules from netapp side are fine and if it is related to export rules it will give me permission deny error. Sep 28, 2017 at 7:36
  • Then I guess the next step would be to check your firewall(s) Sep 28, 2017 at 15:44
  • Hi James there is no firewall Sep 29, 2017 at 9:16
  • Not even firewalld? Are is the filer and server on the same subnet? Sep 29, 2017 at 15:15

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