I’ve installed Ubuntu 16.04 on my laptop a few months ago and suddenly I can t get past the splash screen.

Where I’m stuck

(I see the red dots gradually becoming white and vice-versa, so something is happening, but I can t get past this screen)

I thus decided to boot in recovery mode to update and upgrade all my packages. But once I get there I have no internet access (with or without Ethernet cable). This is what I get when trying to enable networking:

Could someone explain me how to have internet access so I can hopefully be able to solve my other issue in order to be able to log in again on my machine?


1 Answer 1


On the menu, enable networking.

Next, drop into a root-shell. Verify with ifconfig -a that your network is available.If it is not, give your device a fixed IP address in such a way that it can communicate with your gateway.

Verify with netstat -rn that your default gateway is correct. If not, configure it with route add default gw xx.xx.xx.xx.

You should now be able to ping

Verify that your root filesystem is not mounted read only with mount. If it is, remount it RW.

Put nameserver in /etc/resolv.conf. Verify with ping google.com that name resolution works.

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