I work on a domain and any number of subdomains, which are hosted externally. Inside the directory for the subdomain, there is a .htaccess file, as there are in every subdomain directory. When visiting the subdomain, I was greeted with:


You don't have permission to access / on this server.
Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Our host checked error logs, and concluded that it was due to a permissions/formatting issue. By the end, they had changed the name of the file, which was changed back, and the site seemed to work for a time. Currently, the site is in limbo of 'working' and throwing the above error message, and switches between states every few minutes.

There seems to be a temporary fix when the file's name is changed. My only lead is that the subdomain, eod, may be the cause. We have never experienced any such issues, nor any with .htaccess files. What may be the cause, and what are possible fixes?


The issue was eventually troubleshooted by the sysadmins over at our host. There were conflicting configuration files. Problem solved. victory dance

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.