I am facing a subscription issue with Red Hat. The system was already subscribed to Red Hat. On 2016-12-31 that subscription ended and because it was in auto-attach mode, it "picked" some free subscriptions from Red Hat like the developer tool set.

Today we received a new subscription for Server. We did everything as described. The issue is that when using subscription-manager list --installed it is showing old information. When using subscription-manager list --consumed it is showing correct information.

I cleaned all info several times with subscription-manager clean Can this be a certificate issue?

  • If it thinks it's already entitled under one cert it won't try to use other certs by design. You have to unregister and re-register to try to get it to pick the cert you want. This is more of a customer service question though. Your support allows you to call Red Hat for support.
    – Bratchley
    Mar 6 '17 at 16:20
  • @Bratchley That's what I suggested in my answer, would I have to add something to make it more clear ? :)
    – cl-netbox
    Mar 6 '17 at 16:23
  • @cl-netbox no just didn't see your answer
    – Bratchley
    Mar 6 '17 at 16:25

Cleanup everything completely :

sudo subscription-manager remove --all
sudo subscription-manager unregister
sudo subscription-manager clean  

Register the current subscription :

sudo subscription-manager register
sudo subscription-manager refresh
sudo subscription-manager attach --auto

Go to the Customer Portal and re-check whether everything is correct.

In case that you still experience issues, contact the Customer Service.

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