last night I installed the updates for Linux Mint 17.1 from the updates manager. I hadn't installed them for a couple weeks but I was about to do something on the internet where I wanted to make sure I had the latest security updates. It told me it would install a new Nvidia driver (I think it was something like 367) as well as a couple other packages. I clicked okay, and then it downloaded and installed for about three minutes. When it was done, it said it was unable to update Firefox (this is a problem I have never had before). I closed it and my computer continued to work just fine.

However, when I tried to boot my computer this morning, it said it was missing a chipset and then just had a spinning loading cursor forever. I tried rebooting and it did the same thing.

Any idea on how to recover from this? I have a massive project I'm working on that I don't want to loose all my data from (although I do have a backup from about a week ago...)

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    use a bootable usb stick to boot up and from there you can get your projects... in a good condition.. – sanjeev Dec 3 '16 at 18:40
  • @SanjeevPrasadThakur Can you explain how to do that? Thanks! – Anson Savage Dec 3 '16 at 18:43
  • do you have a live bootable usb ??? – sanjeev Dec 3 '16 at 18:48
  • @SanjeevPrasadThakur No, but I can make one. Does it need to be the same operating system? – Anson Savage Dec 3 '16 at 18:49
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    oh not at all it may NOT be the same os... but should have a linux operating system.. (may be options are available in OS other than linux os but i don't know about that other options...). you have to make a bootable usb stick... with live options... – sanjeev Dec 3 '16 at 18:52

Boot your system , from GRUB menu choose "Advanced option for linux mint" , then choose a working kernel version (do not choose the first one)


From the terminal list the latest changes through cat /var/log/apt/history.log you will get something like:

Start-Date: 2016-12-03  .....
Commandline: e,g:  /usr/bin/unattended-upgrade , apt install somepackages ,/usr/sbin/synaptic ,
Requested-By: user...
Install: ...
End-Date ....

Verify the list of the latest upgraded package, first uninstall the new installed Nvidia driver then reboot , if doesn't work maybe you need to uninstall some other packages (e,g: a backported package)

  • Okay, I got into GRUB, but there are no advanced options... – Anson Savage Dec 3 '16 at 20:13
  • Okay, sweet! I'm trying it out now. – Anson Savage Dec 4 '16 at 1:46
  • Okay, so I've got to the log, which looks great, but is there anyway to revert a package rather than uninstall it? – Anson Savage Dec 4 '16 at 2:03
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    @AnsonSavage First uninstall the nvidia driver , after rebooting successfully ,reinstall the driver, Check for update , Verify the list of package from the update manager , if there an update for the driver un-check it maybe the problem the problem come from the level 3 , 4 or 5 – GAD3R Dec 4 '16 at 11:05
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    Hey, thanks for the help! I fixed it using this tutorial: forums.linuxmint.com/viewtopic.php?t=122257 – Anson Savage Dec 6 '16 at 1:19

use a bootable usb stick to boot up and from there you can get your projects... in a good condition..

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