I am wondering if someone has a workaround for the following:
I am re-establishing a Red Hat subscription for an i386_64 based system.
The subscription is purchased, and I've had a Red Hat account for over a decade, so all fine there.
I received a confirmation email giving me information about the subscription, and the entitlement shows up on the Red Hat site.
However, the activation information I was sent in the email is not in the form the web-based activation expects, and trying to install subscription-manager fails due to missing dependencies. I cannot go fetch those dependencies, because I cannot register either on the server or on the web site.
Here is the output from trying to unpack and install subscription-manager
[root@h2oamr subscription-manager]# tar xvf registration_update-rhel-5-rhsm.tar.gz && rpm -Uvh *.rpm --replacefiles python-dateutil-1.2-3.el5.noarch.rpm python-rhsm-1.11.3-5.el5.x86_64.rpm subscription-manager-1.11.3-10.el5.x86_64.rpm subscription-manager-firstboot-1.11.3-10.el5.x86_64.rpm subscription-manager-gui-1.11.3-10.el5.x86_64.rpm error: Failed dependencies: python-simplejson is needed by python-rhsm-1.11.3-5.el5.x86_64 python-ethtool is needed by subscription-manager-1.11.3-10.el5.x86_64 virt-what is needed by subscription-manager-1.11.3-10.el5.x86_64
Any suggestions would be appreciated. Yes, I do have a support ticket entered with all these updates and a sosreport.
Edit to answer the answer.
yum yields the same kind of error that started off this quest. Where are the CentOS repositories for version 5, and what are the paths? I'll try that.
[root@h2oamr ~]# yum install python-simplejson Loaded plugins: rhnplugin, security There was an error communicating with RHN. RHN Satellite or RHN Classic support will be disabled. Error Message: Service not enabled for system profile: "h2oamr.Arlington1.local" Error Class Code: 31 Error Class Info: This system does not have a valid entitlement for Red Hat Network. Please visit https://rhn.redhat.com/rhn/systems/SystemEntitlements.do or login at https://rhn.redhat.com, and from the "Your RHN" tab, select "Subscription Management" to enable RHN service for this system. Explanation: Your organization does not have enough Management entitlements to register this system to Red Hat Network. Please notify your organization administrator of this error. You should be able to register this system after your organization frees existing or purchases additional entitlements. Additional entitlements may be purchased by your organization administrator by logging into Red Hat Network and visiting the 'Subscription Management' page in the 'Your RHN' section of RHN. A common cause of this error code is due to having mistakenly setup an Activation Key which is set as the universal default. If an activation key is set on the account as a universal default, you can disable this key and retry to avoid requiring a Management entitlement. Setting up Install Process No package python-simplejson available. Nothing to do [root@h2oamr ~]#
I followed Red Hat's instructions for using up2date to register the system, and was stymied, because I could not connect to their repository. I re-tried today, and am updating.
One thing I learned, though. Once you've purchased a subscription, you own it with no refund, even if you cannot make use of the subscription, like being able to activate it, and I purchased the subscription through a reseller.
I followed this link in order to use up2date to activate the subscription.