I was investigating further an issue already reported here. The problem is: after having upgraded the hplip driver to 3.16.2, the scanner in my all-in-one printer HP Color LaserJet Pro MFP M277dw does not work any longer (while the printer does). Today I found other oddities that seem specific to hplip rather than to sane, whereby this other post.
I use Ubuntu Linux 14.04 LTS. In all that follows the device is connected and powered-on. The hplip page for that device is here.
a. Moving on from the sane community page on Ubuntu, I followed the suggestion to run
sudo hp-setup. The answer is
warning: CUPSEXT could not be loaded. Please check HPLIP installation.
b. If run
hp-doctor, the welcome message is
error: This distro (i.e ubuntu 14.04) is either deprecated or not yet supported.
This sounds utterly odd to me, because the previous hplip did not dare to complain this far of the very same distro. The complete output of hp-doctor is available from here on Paste Ubuntu.
c. Ever more puzzling, if I open the HP device manager, I am presented with the window
which seems a false statement to me, since the device works as a printer at the very least. If I click on
Setup device... I get again the same dialogue window. And CUPS on localhost:631 indeed confirms that the printer is there ready to be found, nice and idle.
Is there a way to have the commands
hp-doctor run smoothly so that I can fix the scanner issue down the line?
If not, how do I downgrade the hplip driver to the previous stable version? Installing 3.16.2 has led to more havoc than joy.