EDITED: SOLUTION FOUND: After contacting godaddy, a solution was found very fast (great service!). What seemed to be the problem was that my IP Address was being blocked, given that I had too many failed login attempts. After requesting the IP to be unblocked and waiting a little bit the problem was solved. If the godaddy representative that attended the call is reading this THANK YOU DUDE!
I have a godaddy account (shared hosting), and it comes with the ability to use the linux terminal via SSH Access. When I first obtained PuTTy, everything was working fine, however I tried to login 10 (more or less) different times with the wrong Username and Password, and now every time I click Open in PuTTy, I get the black terminal page but with this popup error message:
Network error: Software caused connection abort
Here is the actual image: http://i.imgur.com/E9cQB3M.png
I don't even have the option to type anything in the black terminal anymore and no writing appears inside the terminal, as if it were frozen.
I contacted Godaddy (great service btw) and we did the following tests:
- Downloaded putty on my other laptop, got same error when attempting connection
- Godaddy managed to log in themselves via SSH and managed without a problem
- I constantly used the "enable" option in godaddys CPanel under SSH Access, so that was not the problem
The final test we did was I entered my cmd.exe and ran the following command:
108.blah.blah.blah represents the IP Address of my websites, and there is where we found a problem. I was obtaining a lot of values like
147 ms, and I also had 5 lines that appeared like:
* * *
here is an img of the tracert results http://i.imgur.com/MzYKoSI.png
Godaddy mentioned that this seemed to be the issue and to contact my ISP, though what I can't figure out is why when I first ran PuTTy, I had absolutely no problem with it until I failed to access the account 10 times (more or less). I told that to Godaddy, and that maybe there might be some
config file not giving me access because it believes I might have tried to hack inside, though it appears they didn't find anything.
QUESTION: does anyone know what might be the problem here? I personally don't see it being an ISP problem if I had access in the beginning, so might someone know if there is a firewall issue somewhere on godaddy's linux server? Also I tried entering at different times of the day for two days and had the same problem, so I don't believe personally it is a connection issue.