3

This is a weird one.

This is a new issue on an existing Ubuntu 14.04, dual screen setup, using Unity, nothing out of the ordinary. When I go to puzzling.stackexchange.com on my left monitor screen in either chrome or firefox, that screen turns black.

This does not happen on any other website, but does happen on every page on that site (that I've tried). Though there is a slight flickering on arstechnica.com's middle-gray gradient background. Because of this and the new redesign, I'd hypothesized that it's happening only on websites with gradients like that, but fullscreening gradient wallpapers from google images didn't give me any strange effects at all.

Going to puzzlingSE in a browser on my right monitor screen doesn't have that effect. If I drag the browser from the right monitor onto the left one, the left monitor turns black once I've gotten it mostly over there. It starts showing stuff again when I drag it back.

My left monitor (the one with the problem) is using an HDMI cable and the other (identical) monitor is using a DVI cable. I also replaced the HDMI cable with another HDMI cable; no help. The problem persists across rebooting.

Puzzling SE recently got a new site design, documented here. What could be going on?

Running lshw -c video gives:

  *-display               
       description: VGA compatible controller
       product: Curacao XT [Radeon R7 370 / R9 270X/370 OEM]
       vendor: Advanced Micro Devices, Inc. [AMD/ATI]
       physical id: 0
       bus info: pci@0000:01:00.0
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
       configuration: driver=radeon latency=0
       resources: irq:63 memory:e0000000-efffffff memory:f7e00000-f7e3ffff ioport:e000(size=256) memory:f7e40000-f7e5ffff

Taking a screenshot shows the webpage accurately, not a black screen. Moreover, while the "save screenshot" window is open, the black screen turns nonblack, displaying the webpage, but with the left monitor screen-tearing and flickering.

Update: I got another video card and installed the relevant nvidia drivers.

 *-display               
       description: VGA compatible controller
       product: GF119 [GeForce GT 610]
       vendor: NVIDIA Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: a1
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
       configuration: driver=nvidia latency=0
       resources: irq:62 memory:f6000000-f6ffffff memory:e8000000-efffffff memory:f0000000-f1ffffff ioport:e000(size=128) memory:f7000000-f707ffff

Here's modinfo nvidia_367:

filename:       /lib/modules/3.13.0-91-generic/updates/dkms/nvidia_367.ko
alias:          char-major-195-*
version:        367.27
supported:      external
license:        NVIDIA
srcversion:     513914449E3DDF807584E74
alias:          pci:v000010DEd00000E00sv*sd*bc04sc80i00*
alias:          pci:v000010DEd*sv*sd*bc03sc02i00*
alias:          pci:v000010DEd*sv*sd*bc03sc00i00*
depends:        
vermagic:       3.13.0-91-generic SMP mod_unload modversions 
parm:           NVreg_Mobile:int
parm:           NVreg_ResmanDebugLevel:int
parm:           NVreg_RmLogonRC:int
parm:           NVreg_ModifyDeviceFiles:int
parm:           NVreg_DeviceFileUID:int
parm:           NVreg_DeviceFileGID:int
parm:           NVreg_DeviceFileMode:int
parm:           NVreg_UpdateMemoryTypes:int
parm:           NVreg_InitializeSystemMemoryAllocations:int
parm:           NVreg_UsePageAttributeTable:int
parm:           NVreg_MapRegistersEarly:int
parm:           NVreg_RegisterForACPIEvents:int
parm:           NVreg_CheckPCIConfigSpace:int
parm:           NVreg_EnablePCIeGen3:int
parm:           NVreg_EnableMSI:int
parm:           NVreg_TCEBypassMode:int
parm:           NVreg_MemoryPoolSize:int
parm:           NVreg_RegistryDwords:charp
parm:           NVreg_RmMsg:charp
parm:           NVreg_AssignGpus:charp
  • If you do a screen dump, is anything there or is it all #000000 pixels? – Mark Plotnick May 7 '16 at 21:05
  • @MarkPlotnick Updated after screenshot. – Hatshepsut May 7 '16 at 21:14

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.