I to mount my ASUS Android device in Linux Mint 17.1 (MTP). My pc didn't see my device, so I tried following the answer in this page: http://forum.xda-developers.com/showthread.php?t=1077377

But when I click on "connect" I get the following error:

Listing raw device(s)
mtpfs: symbol lookup error: mtpfs: undefined symbol: LIBMTP_Detect_Raw_Devices
  • Have you found a solution for this ?
    – DrkStr
    Jun 21, 2015 at 10:38

2 Answers 2


Linux Mint 17.1 Cinnamon 64-bit or a recent Ubuntu/Debian distribution.

sudo apt-get update
sudo apt-get install mtp-tools

Unplug the USB cable and reconnect your Android device.

The Android device should now be recognised as expected.

If you are still having problems, please try the following.

Check if you have other MTP software installed, run the following in a terminal window:

dpkg --get-selections | grep -v deinstall | grep -i mtp

This will list any packages relating with MTP. You should only need mtp-tools installed for normal, everyday use.

Ignore any lines starting with "libmtp" and uninstall any other packages listed except mtp-tools for example with the following command replacing 'mtp-server' with what you have listed from the previous instruction.

sudo apt-get remove mtp-server

Then reinstall the mtp-tools package with the following command:

sudo apt-get install --reinstall mtp-tools

You should now be able to access your Android device using MTP as expected from a Removable Storage device.

  • 8
    this didn't work for me Oct 16, 2015 at 20:57
  • this did work for me (mpt-tools). Phone: Xperia Z3 conneted via cable/mtp, OS: Xubuntu 16.04
    – Munchies
    Aug 17, 2016 at 13:10
  • 1
    Worked for me. Make sure you are using a data cable not just on for charging, and click accept permission on the phone. Jan 9, 2018 at 9:50
  • Wow, I was pretty convinced I had already tried everything (another computer, another phone?), and apparently just installing mtp-tools was enough. Thanks!
    – sylbru
    Oct 25, 2019 at 13:13

Go to Synaptic Package Manager and install mtp-server. I use Linux Mint 17.1 Mate and my cell would not appear on my laptop, but after installing mtp-server it worked.

  • 4
    doesn't work. I installed the packages and rebooted the pc, but pc doesn't see the device. Mar 28, 2015 at 10:18
  • This worked for me
    – grimurd
    Feb 10, 2016 at 11:27

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