I have a WD My Passport 1 TB external hard drive which is giving me some problems on different linux machines:
- When I plug it in, nothing happens
- Gparted when detecting connected devices says "Error opening /dev/sdb: No such device or address" and it doesn't list the hard drive
- Typing on terminal
sudo fdisk -lthe hard drive is not listed
This happens on both my main Debian PC and on my Raspberry Pi, but I can use the hard drive perfectly normally on my Mac.
I can't check its S.M.A.R.T. status since it's a USB hard drive, but I don't think the HDD is failing, because if so it wouldn't work on my Mac. I checked and reformatted the drive several times on my Mac but it still doesn't work on linux.
Any ideas on what's going on?
Edit: here is the output of
Bus 001 Device 002: ID 0424:9514 Standard Microsystems Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 000: ID 1058:0730 Western Digital Technologies, Inc. Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp. Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 001 Device 005: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 001 Device 006: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
As you can see, the device is listed here (Bus 001 Device 000).
Edit x2: This is kern.log file since when the hard drive was connected:
- via dropbox: https://www.dropbox.com/s/e11tb8bsstxrgyl/kern.log
- via fpaste: http://fpaste.org/127795/87285661/.
Edit x3: The hard drive has 4 partitions; two are HFS+ and two are FAT32. The partition table is GUID.
Edit x4: I found this question about one error in the kernel log file I found too, which means the USB 3.0 drive is requesting too much power from the computer. However I tried using a USB power splitter cable (so that the HDD could have 1000 mA instead of 500 mA) and it didn't solve the problem. The HDD seems to be rated 600 mA, but I've always used on USB 2.0 ports without problems.