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difficalty to save traceroute output in shell variable?

I need to filter and store traceroute output in shell variable (array). But I am getting some unusual output. As I try to explain in following lines. My present directory is temp, having some ...
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1answer
59 views

traceroute / mtr from multiple locations, How can we do it ? (Or alternate way)

I have a website, recently due to some network issue, Most of my customers are reporting slow loading time of my website. When I reported this to my DataCenter, they are asking me to send the ping / ...