How do I proceed further when my reports of a improper functioning of a gnome component has not met with answers on the respective mailing list

Question

I am unable to connect to internet using my modem. I followed instructions to seek help at http://live.gnome.org/NetworkManager/Debugging and posted on http://mail.gnome.org/archives/networkmanager-list/2011-October/msg00194.html.

There was an initial response from the mailing list, but now its silent. What should I do in this situation? Do I go ahead and just file a bug at bugzilla.gnome.org?

Though I am competent enough to help somebody fixing bugs by providing required more information, I am not competent enough to try and help fixing the bug myself.

Answer 1

If it worked with the last release and doesn't with the latest, I'd say it's a bug. You could file one here and if they consider it an upstream issue at GNOME's bug tracker.

Beside filing a bug report, you could

• try dropping by the #gnome IRC channel, maybe prepared with your logs pasted somewhere.
• look for a little more Ubuntu-specific help