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What does it mean when I have a non-trivial load and when I run top, there are no processes using non-trivial amounts of cpu time?

For example, I have a server with this top line:

top - 10:10:59 up 128 days, 23:44, 10 users,  load average: 4.00, 4.00, 4.00
Tasks: 254 total,   1 running, 252 sleeping,   0 stopped,   1 zombie
Cpu(s):  0.1%us,  0.1%sy,  0.0%ni, 99.8%id,  0.0%wa,  0.0%hi,  0.0%si,  0.0%st
Mem:  65912492k total, 20628812k used, 45283680k free,   573908k buffers
Swap: 33431544k total,    30376k used, 33401168k free, 12085808k cached

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
 2584 sgeadmin  20   0  416m 2536 1572 S  1.3  0.0   1265:45 sge_execd
    4 root      20   0     0    0    0 S  1.0  0.0   4681:42 ksoftirqd/0

...etc.

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marked as duplicate by Stéphane Chazelas, Anthon, slm, Stéphane Gimenez, jasonwryan Nov 15 '13 at 18:27

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4 processes in uninterruptible state. (D in the "S" column in top). In top, x, b then < and R (to reverse sort on the S column) would show those processes at the top –  Stéphane Chazelas Nov 15 '13 at 15:15
    
OK, is there a way to determine why they are in the uninteruptable state and what I should do about them? –  David Mackintosh Nov 15 '13 at 15:19
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@DavidMackintosh typically, D means waiting on I/O. iostat -kx 10 would be the first thing to check (are your disks pegged?). –  derobert Nov 15 '13 at 15:22
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Have not checked, but I would presume in that case that the [%wa] (ie, wait-on-io) parameter would be non-trivial at that point? –  David Mackintosh Nov 15 '13 at 15:24
    
The results of iostat -kx 10 show that the disks are not busy. It does appear that these processes are blocked on nfs somehow. @StephaneChazelas, if you write your comment as an answer I'll accept it. –  David Mackintosh Nov 15 '13 at 15:28

1 Answer 1

The load can be high if multiple processes are waiting for I/O (disk or network).

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I would presume the [%wa] field would be high in that case? –  David Mackintosh Nov 15 '13 at 15:23

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